Shipping Arrangements

Roots by Linnan does not directly provide shipping services. Instead, we work with customers to arrange delivery through the following trusted providers:

• Within Ghana: Yango Delivery

• International Shipping: DHL

 How to Arrange Shipping

After placing your order, our team will reach out to confirm your preferred shipping method and delivery address. You may also contact us directly to expedite the shipping arrangement.

Shipping Fees and Payment

• Shipping fees are calculated based on the delivery address and shipping method.

• Customers are responsible for paying the shipping fees directly to the courier service.

• The shipping cost will be communicated prior to dispatch.

Shipping Confirmation and Tracking

Once the shipping arrangement is made:

• You will receive a confirmation message with tracking details (if applicable).

• Our team will keep you updated throughout the delivery process.

Delivery Timeframes

• Within Ghana: Typically 1-3 business days via Yango.

• International: 7-21 business days via DHL, depending on the destination.

International Shipping Considerations

International orders may be subject to customs duties and taxes. These charges are the responsibility of the customer and must be settled directly with the relevant authorities.

Shipping Issues

While we take utmost care to ensure a smooth shipping process, Roots by Linnan is not responsible for any delays, damages, or losses once the package has been handed over to the courier.

Contact Us

For any shipping-related inquiries, please contact us